I think you should elevate your request as high as you can. I do deal with one travel agency for very specific purposes Rail passes , but they have a physical location with real employees.. Have you checked with the airline to see if your flight actually was cancelled, or do you see it as incompetence on the part of Red Tag? Did the charges clear your credit card? Usually, the airline ticket number shows up on your credit card statement under the charge.
If there was no charge, maybe it never went through, and thus, your booking was cancelled. Just a thought. I wish I found this blog earlier. I just discovered that Red Tag is absolutely useless. Long story I'm now stuck on a red eye flight i didn't ask for and will have to drag our bags oround Maui for 10 hours waiting for it. The prices are lower and they can actually help you make changes without the excuses yo get from Red Tag.
I will never use them again! I paid for an oceanview room for my husband and I for our anniversary trip, paid the extra amount as opposed to the standard rooms at a resort in Cuba. The horrible booking travel agent there put us in a room with the view of the back of the washroom at the pool!! I was soo pissed! Wrote a long letter to Red Tag and talked to the manager who was no help whatsoever! Worst customer service, worst travel agency, and the most crooked travel agent you can imagine. Don't deal with Adrienne, automatically hang up the phone! Spread the word to family and friends, not a good travel agency at all.
They won't return my money even though I have the receipt that shows I paid for the oceanview room. It ruined our trip and the surprise for my husband! Flights Vacation Rentals Restaurants Things to do. All of your saved places can be found here in My Trips. Log in to get trip updates and message other travelers. Profile Join. Log in Join Recently viewed Bookings Inbox. Red Tag Vacations Pathetic.
Watch this Topic. Browse forums All Browse by destination. Air Travel forums. All forums. Mahmud D. Report inappropriate content.
Promotion | Sunwing.ca
Level Contributor. Dan R.
Nisa A. Reply to: They happily agreed to a refund and as a consequence messed up my vacation that was long planned and anticipated. With so much competition in the industry it appears that Red Tag and Sunwing do not have the appetite to satisfy their customers or else they might have worked something out. Instead they have lost a customer for life. Unless you do enough research before you buy, you might be back here for your second post to complain about another third party booker.
While unfortunate it is not Red Tag's fault that a hotel in Cuba has not been completed on schedule. You decided to book a hotel that was anticipated to open in early There is a huge risk booking a hotel that has not yet opened for business. Any construction delay can ruin your plans. Flights Vacation Rentals Restaurants Things to do. All of your saved places can be found here in My Trips. Log in to get trip updates and message other travelers. Profile Join. Log in Join Recently viewed Bookings Inbox. Red Tag Vacations Pathetic. Watch this Topic.
Red Tag Vacations Pathetic - Air Travel Forum - TripAdvisor
Browse forums All Browse by destination. Air Travel forums. All forums. Mahmud D. Report inappropriate content. Level Contributor. Irina F. Destination Expert for Vancouver. Reply to: Read our community guidelines. Get notified by e-mail when a reply is posted.
Find your flight now
Ask a question. Pending charges 4: See All Air Travel Conversations. Top questions about Air Travel.
What's with these screwy ticket prices?